Automation and Robotics

AUTOMATION, ROBOTICS, ARTIFICIAL INTELLIGENCE

We allow you to focus on
what matters most.

Automation has multiple uses, but only one goal: improve guest experience by supporting the staff.

Thanks to the introduction of automation, on manual and repetitive tasks, you improve the guest’s stay, saving time and focusing on customer care.

The advantages:

Achieve great results
by recording and using management data.

Greater
reliability and accuracy.

Significant time saving
and resources

Hence greater attention to your guests.

CHECKING AND COMPLETING MASTER DATA

With controls, alerts, synchronization and data production.
This tool supports operators in filling in the fields correctly, completing the missing ones or correcting mistakes, formatting texts and automatic reminders to enter necessary data.

It ensures that the actions are carried out by the staff, by triggering alerts during the booking, payment and departure phases.

The goal is to have a detailed database easily usable for future marketing actions.

BREAKFAST
LIVE MONITOR

attention to detail is transformed into an experience for the guests.
The organization of breakfast time, together with the monitoring of guest flows in the room, allows work planning that avoids waste of supplies, empty handed staff and improves the customer experience.

Predicting guest presence, table layout, consumption of food and the number of children, gives you the opportunity to save time, avoid unexpected events and minimize waste.
These aspects make work more fluid in the dining room and allow more attention to be dedicated to the guests.

BOOKING.COM COMMISSION CHARGE CONTROL

To avoid loss of revenue and time.
The tool checks what Booking.com charged, corresponds to what was stipulated in the contract and recorded by the PMS. It highlights if a charge does not match: as in the case of commissions charged on "no shows", or on full rates when a discount was applied.

For a 50-room hotel, it saves time estimated in 2 days/month and eliminates inevitable errors associated with a manual checks.

Nivula Dialogo CRM

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Reputation

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AUTOMATION, ROBOTICS, ARTIFICIAL INTELLIGENCE

We allow you to focus on what matters most.

Automation has multiple uses, but only one goal: improve guest experience by supporting the staff. Thanks to the introduction of automation, on manual and repetitive tasks, you improve the guest’s stay, saving time and focusing on customer care.

The advantages:

Achieve great results by recording and using management data.

Greater reliability and accuracy.

Significant time saving and resources

Hence greater attention to your guests.

CHECKING AND COMPLETING MASTER DATA

With controls, alerts, synchronization and data production. This tool supports operators in filling in the fields correctly, completing the missing ones or correcting mistakes, formatting texts and automatic reminders to enter necessary data.

It ensures that the actions are carried out by the staff, by triggering alerts during the booking, payment and departure phases.

The goal is to have a detailed database easily usable for future marketing actions.

BREAKFAST LIVE MONITOR

attention to detail is transformed into an experience for the guests. The organization of breakfast time, together with the monitoring of guest flows in the room, allows work planning that avoids waste of supplies, empty handed staff and improves the customer experience.

Predicting guest presence, table layout, consumption of food and the number of children, gives you the opportunity to save time, avoid unexpected events and minimize waste. These aspects make work more fluid in the dining room and allow more attention to be dedicated to the guests.

BOOKING.COM COMMISSION CHARGE CONTROL

To avoid loss of revenue and time. The tool checks what Booking.com charged, corresponds to what was stipulated in the contract and recorded by the PMS. It highlights if a charge does not match: as in the case of commissions charged on "no shows", or on full rates when a discount was applied.

For a 50-room hotel, it saves time estimated in 2 days/month and eliminates inevitable errors associated with a manual checks.

Nivula Dialogo CRM

Reputation

We allow you to focus on
what matters most.

Automation has multiple uses, but only one goal: improve guest experience by supporting the staff.

Thanks to the introduction of automation, on manual and repetitive tasks, you improve the guest’s stay, saving time and focusing on customer care.

Achieve great results
by recording and using management data.

Greater
reliability and accuracy.

Significant time saving
and resources

With controls, alerts, synchronization and data production.
This tool supports operators in filling in the fields correctly, completing the missing ones or correcting mistakes, formatting texts and automatic reminders to enter necessary data.

BREAKFAST
LIVE MONITOR

attention to detail is transformed into an experience for the guests.
The organization of breakfast time, together with the monitoring of guest flows in the room, allows work planning that avoids waste of supplies, empty handed staff and improves the customer experience.

Predicting guest presence, table layout, consumption of food and the number of children, gives you the opportunity to save time, avoid unexpected events and minimize waste.
These aspects make work more fluid in the dining room and allow more attention to be dedicated to the guests.

To avoid loss of revenue and time.
The tool checks what Booking.com charged, corresponds to what was stipulated in the contract and recorded by the PMS. It highlights if a charge does not match: as in the case of commissions charged on "no shows", or on full rates when a discount was applied.